Location: Remote
Hi, we're Jetset. We move fast, think big, and partner with ambitious brands to drive exponential growth.
We're looking for an exceptional Executive Assistant and right-hand person to support our founding team as we scale. This is not a traditional EA role, and it's not a pure operations role either. It sits somewhere in between, with opportunity to grow into more responsibility. If you need a clean job description to feel comfortable, this probably isn't for you. If you get energized by the idea of being close to the action at a fast-moving agency with big ambitions, keep reading.
There's no tidy way to describe this role because no two weeks look the same. You'll support our executive team directly: keeping them organized, unblocked, and focused on what matters most. Some days that looks like traditional EA work. Other days it looks more like special operations or something else entirely.
You'll be the connective tissue between our founders and everything that needs to happen. That means proactive calendar management, inbox triage, daily briefings, and making sure nothing gets dropped - but it also means owning an independent queue of operational projects and driving them to completion without someone chasing you down.
The core of this role is capture and close. When something is asked in Slack, it gets tracked. When something is assigned, it gets done and confirmed. When something is slipping, you flag it before it's late - not after. You don't wait to be checked in on. You're the one doing the checking.
• Daily executive support: briefings, inbox triage and labeling, calendar management, meeting coordination, and keeping founders organized and unblocked
• Task tracking ownership: you're the system to capture, prioritize, and get past the finish line
• Proactive status communication: weekly board sweeps, unprompted updates, and flagging blockers the moment they emerge — not when someone asks
• Operational project ownership: SOPs, onboarding, tools audits, HR admin and whatever else needs building or maintaining
• Urgency calibration: you know the difference between a P3 that can wait and something that needs to happen in the next two hours - and you act accordingly
• Close the loop: you confirm when things are done, you resurface when things are stuck, and you never let an open ask sit silent
• Own research projects: from quick lookups to deep dives. Deliver clear, actionable outputs
• Help keep people-related efforts moving: hiring coordination, outreach, candidate tracking, and more
• Be a trusted presence: someone the team relies on, not just a task processor
• Biz Dev and Marketing coordination: From keeping our CRM clean to planning cool events and organizing case study assets
We care far more about who you are than what your resume looks like.
• You run your own queue. You don't need to be told what to work on next — you know what's open, what's urgent, and what's been sitting too long, and you act on it without prompting
• Nothing falls through the cracks on your watch. If it was asked, it's tracked. If it's tracked, it has a status. If the status changes, you say so
• You communicate proactively and specifically. "I'm on it" isn't an update. You say what you did, what's next, and what you need
• You recognize urgency. A meeting happening in two hours that needs to be moved is not a task for later — you know that instinctively
• You move fast and stay calm when things shift. Priorities change; you adapt without losing the thread
• You're deeply tech-savvy and pick up new tools fast — Asana, Slack, Rippling, Google Workspace, and whatever else we throw at you
• Extensive Claude / AI experience is a strong plus — we run our operations through AI tooling and expect this person to do the same
• You've managed complex executive calendars and inboxes before and understand what real-time support looks like at that level
What This Is Not
This is not a role where you execute tasks when asked and wait for more. It's not a role where blockers sit until the next check-in. It's not a role where you update the system right before a meeting to look current. If your default mode is reactive, this isn't the right fit. If your default mode is "I already handled it," and you be 3 steps ahead, we'd love to hear from you. If you are not comfortable working in the grey or in a fast-growth environment, this role probably isn't for you.
What You'll Get:
• A front-row seat building a high-growth agency
• Direct, daily access to the executive team
• A role that will evolve as we do, with real opportunity to grow into whatever you're most passionate with
• A collaborative, no-bureaucracy environment where your work actually matters
• PTO, health benefits, paid holidays, cool technology & other perks.